Phatphones customer testimonials

Phatphones Customer Testimonials

We are glad that our customers are happy with our personal service to them, as well as being happy with our prices & products. We are quick in contacting our customers and helpful to all mobile related problems.

Feel free to read our customers comments about our products, service and website.

Here is a handful of the feedback we have had from some of our customers:

I just wanted to drop you a line to say how please I am with the service that I have received. I sent my mobile phone in for unlocking on Tuesday and I had it back on Thursday - I am very impressed with the efficiency of service and I will definitely recommend Phatphones to friends and colleagues!!!

Good job!

C.D.

Hi can I first say thank you for your excellent service when i recently ordered a replacement earpiece speaker off you for my nokia 6230 on Tuesday and got it Wednesday, well chuffed. I was praying for it to be here before Fri as I was off away and wanted it working for then but not really expecting it until sometime after. WOW Cheers guys.

Customer feedback...

item received today and it fits the phone which is now working. Fantastic online email service and postal service. Well done .

Regards

Barbara

Hi Tony,

Just to let you know I have received my phone (K700i) and I'm absolutely chuffed to bits with it!!
I didn't know it was possible to fix phones until now!

Thank you so much! You've done a brilliant job.

Well impressed with your service, will recommend you defo.
Thanks

J W

Just to let you know that my order arrived safely yesterday. Thanks for prompt
service.
Best wishes
K A

Thank you for the replacement speaker, it arrived this morning, fantastic customer service! A.C.

Many thanks the phones arrived today and the kids are well pleased.

J L

Dear Phat Phones,
I need to thank you for the best online service I've ever experienced! I sent my k700i to you to have it sim-unlocked. You turned it around in less than 24 hours after receiving it. Unbelievable service! Thanks a million!
B B

Just a quick note to say thank you for a excellent repair and service I received from you recently.

A T

Thank you, phone received today an excellent service.

Dear Sirs

I posted my Sony Ericsson T610 to you on 29th March 2005 at 3pm, I have received it back this morning 31st March 2005 at 7.30am unlocked and working. I must say, that's what I call service, thanks, I will certainly recommend your company in the future. M T

Tony, I have just paid for the diagnostic on my phone – thank you very much for all your help. Will definitely recommend you to friends! Many thanks. J C

Just to say thanks for a fast turn around on my recent order.

A S

Dear Suzie,
Phone received back this am- excellent service well done
Thank you
M

Thank you for your work and quick turnaround , much appreciated

C.S

Dear Phatphones

Got my Treo 600 back this morning (next day delivery)

Fixed and working

Excellent service

Thanks

B H

Posted the phone to you on Fri afternoon from Scotland, it arrived back on the following Tuesday - superb service & super value for unlock.
Many Thanks. N. R.

Hi Antony,

I sent the phone and got it back very quickly. Unlocked and working fine.

Thanks

I S

Hi guys,

Just like to thank you for a quality product and a quality service.

K C

Excellent service – unlocked phone just received – I will be recommending your services.

Thanks

A J

Good morning,

I received the phone and am very pleased with it. Thanks

S W

Just wanted to let you know that I received the phone holder and it is so cute. Thank you. I look forward to doing business with you in the future.

M G

I have received the items on 17/12. Thank you for a very nice transaction. Will be in touch for further purchases in the future.

Best regards,

M N

Dear Tony,
We received the goods ordered on Thursday.
Thanks a million for all your help!!
J.H.

Just a quick line to say thanks for the service you provided in unlocking my 3g nec phones .I received them back today & they all work great. Thanks also for keeping me updated on their progress.

Regards

H.J.

Hi guys,

Just like to thank you for a quality product and a quality service.

K.C.

Hi,

Having tried several downloaded codes without success to unlock my Samsung E710 mobile, I sent my phone to you on Wednesday am. I have just received it back (Thursday am.) Unlocked.

Many thanks for your excellent, speedy service, I will certainly recommend you & if I need “unlocking” again I know where to go!

Thanks,

B.M.

Hello,

I would just like to thank you for the brilliant service. Phone arrived safely this morning.

S.B.

Dear Phatphones,

In the day and age of the "big cons" and don't use credit card on internet.

What can I say, I came across you by searching out for Nokia 7200 express covers and went onto your website, I was so amazed by your choice, as ebay offer these covers but they come in from Hong Kong, take about 10 days and the quality is never quite what it is.

Anyway enough of the waffle, I looked at the Nokia express covers, was not sure which to choose, so I called yourselves, you were extremely polite, and very patient, describing each cover and then offering some very practical advice.

That was Friday 22nd and today Monday 25th my covers have arrived, well packed and with a receipt and a card for further contact.

Excellent, Excellent - as a business woman, I was a bit nervous about trying out someone new but glad I did and I will pass this link on to others and of course I will keep the card for myself for further purchases.
Thank you at Phatphones, I am a very very happy customer.

S.P.

Hi,

Just a quick email to thank you for such good service and very quick turn around. Nobody else could unlock a VK207i for me. A very happy customer

Regards

S.C

Super fast delivery, pleasure doing business with you. Will be using your services again in the near future and recommending you to my friends and family.

thanks again

A.P.

thanks Suzie

i received my mobile today im very happy about your service.

yours B.V.

Hi Phatphones,

I sent the phone and got it back very quickly. Unlocked and working fine.

Thanks

I. S.

Just got my parcel.............. excellent price / excellent service / fast
delivery.................

Keep it up folks.................. all the best

K.C.

Unit has arrived ok. Many thanks for excellent service
C.R

Got my phone back today and i only sent it to you on Monday and this is Wednesday. thanks for such a speedy and great service.

E.B.

Dear Phatphones,

Just to let you know that I have received my phone. I would like to
thank you for your excellent service.

Kind Regards

T.D.

Thank you, received my phone back today. Excellent service, definitely use you again and recommend you to my friends.

P.A.

Thank you for your swift despatch of the above item received today Tuesday.

J.J.

Thanks for your great service. I have already recommended you to friends. Thanks a lot for your help its really appreciated.

Regards,
N.C.

Dear Phatphones
I am really impressed with your service and I will definitely use you again and will pass your details on to others.
The best to you
S.T

Just a quick note to say I have received the unit back, and all looks well. Thanks very much - it would appear that all my problems have been sorted

Thanks again
J.P.

Hi,

Having tried several downloaded codes without success to unlock my Samsung E710 mobile, I sent my phone to you on Wednesday am. I have just received it back (Thursday am.) Unlocked,

Many thanks for your excellent, speedy service, I will certainly recommend you & if I need “unlocking” again I know where to go!

Thanks,

Thanks Phatphones, Handset received as described, and within 24 hrs. Phatphones.com does exactly what it says on the can !

M.N.

I received my repaired phone this morning, a bare 36 hours after I posted it! Thank you for an excellent service, I will certainly recommend you in the future.

Hello I'm just emailing to say how great ure website is and it helped me sort out my mobile I've been trying to sell for a long time. thanks again from

Phone posted to you this afternoon, via Royal Mail Special Delivery by next day 12 noon.

Thanks for the very quick return

J.S.

Just a quick email to say, I received the phone back on Friday and thanks for the work on both phones.

I will of course recommend your service to anyone who needs a phone fixed.

Once again, Thank You.

J.W.

Tony
Just a note to thank you for excellent service. I'm definitely going to
think about the magnet "cure" so will probably be in touch again before
too long.
Regards
C. S

Hi,

Just to let you know that the phone arrived safely on Saturday morning, and is working well

many thanks for excellent service.

S.S.

Thank you for dispatching the Nokia phone as promptly as you have done.

The phone arrived in good order and is in better condition than I expected.

Thanks for everything and I will be back again soon and spread the good word of you're site.

Regards

Just a note to say I am so elated at your impeccable customer service. I look forward to doing business with you again. To everyone at Phatphones, keep up the good work!

Kind regards

Good Morning,

I have recently bought a Sony Ericsson P800 from you. This is just a quick e-mail to say a very big thank you. The phone is in excellent condition. I wouldn't have known it was second hand. The whole transaction was the quickest I've known. I shall be definitely using Phatphones again.

Very kind regards

G.S.

thanks Tony

I have made the order in your system - amazing you can do this so easily. I will look for my next phone with you.

Regards, D.R

Hi,

Many thanks for you prompt response, received this morning,

T.M

I just wanted to drop you a line to thank you for the superb service provided. I sent my ‘phone to you the day before last and got it back this morning. This is simply the best service I have had from any internet advertiser.

Thanks again,

M. E

Well impressed with your website!

Regards

L. H

Thank you for an efficient, money saving service. Very impressed and if you can offer a good price on the new 7810 (I think that's the one !!), I'll be back in July for that one too !!!

J.H.

Hi,
Phone arrived this morning everything seems to work. Thanks for the
good service.

Cheers G.G

Thanks ever so much for the prompt and the super fast unlock on the phone which has just arrived. I will definitely be recommending you to friends and
family.

Best regards,
T.A

Dear Tony
Thank you so much for all your help with regard to the Nokia phone and for the replacement phone which arrived this morning.
I would just like to put it on record that I was extremely pleased with
the service I received from Phat Phones and I am really very happy with the
service I have received from you personally in trying to get the phone
repaired.
I would not hesitate in buying from Phat Phones again but would probably
never purchase another Nokia phone until they sort out their warranty and
repair policy.
Thank you once again for all your help.
S. C.

Great Service. Didn't know you worked a 'night shift'!

Thanks,

TVB.

Thank you very much for your email. If there are any boards which have
feedback to be left, no doubt I shall leave some positive feedback!
thanks again

V.J.

Once again thank you for all your help in this matter, and I can assure you that when my wife buys me another phone I will make sure she contacts you.

R.P.

Received phone First thing (7:30AM)

Many thanks, very pleased with customer service and response

J.A.

Thank you for the efficient delivery of my recent order.

S.M.

Tony,
The V66i arrived yesterday morning and my girlfriend is delighted with it. Thanks for all your help with this.
D.

Nice doing business with you.

Regards M.S.

Hi,

I contacted you about my Samsung A300 Active Flip not working. You gave me some information on how to fix the problem which I would like to say was more helpful than Samsung's own technical department and you were right on what you said was the problem. So thank you very much for your time and your knowledge.
Kindest Regards,
N.S.

Thanks for excellent service.

Thanks again for really good service, my local mobile phone shop has been
promising to get hold of this model for me for the last 4 weeks. I will
recommend using your online ordering to everyone I know. It's really easy,
straightforward and best of all it worked.

D.G.

Hi Tony,

Glad to say the t68i turned up and is working great. Once again thank you for an
excellent service and i would have no hesitation in using you again or referring to anybody looking for a mobile.
Regards
S. E.

Tony,

Thank you so much for your prompt reply!! (I've already recommended your
website to at least 4 friends due to the excellent service.)
M.C.

Dear antony,

Thank you for the prompt and decisive way you handled the situation with my
mobile and thank you for getting it repaired.

I knew i could rely on you

And i look forward to dealing with you in the future.

Many thanks

S.M.

hi, would just like to confirm that i received the said phone and it all seems to be working properly, thanks for the help in getting it replaced and the fast service.

yours

H.P.

I came along to your shop in Bounds Green yesterday and you unlocked my
phone for me. Just to say thanks for an excellent service.
Kind regards,
R. M.

Thank you very much for your assistance, I would readily recommend you to anyone looking for a new mobile phone.

Miss I C.

hi, i recently bought a used Ericsson T68 from you, and would just like to thank you for your great service and fast delivery,

many thanks

H. P.

Dear Phatphones manager,

Thanks very much for the unlocked phone received today. I've been working on a book called 'Business Etiquette for the 21st Century' to be published next month. A lot of it deals with customer service and I'd like to tell you how impressed I am with yours. Everyone I spoke to was attentive, relaxed and friendly. You deserve great success in an industry not renowned for its warmth and charm.

With best wishes,

D. B.

Thanks so much for "getting back" to me!
So refreshing!
If you get any in...just mail me and I would love to give you my custom!
Many thanks,
C.

Dear Tony,

Received the item today and it fits great, many thanks for your kind and
courteous service!

Anthony,
Siemens Sl55 received with thanks. I will recommend your
business to friends & family.
Cheers
A. S.

I was wondering if you would be able to fix/ supply accessories for my phone, as I
have used your services before & was very impressed.

Regards,

C.

Hi,

I am writing to tell you how pleased I am with your speedy service. I posted my phone to you for a new screen on Thursday 12th, and I received it fully fixed on Saturday 14th in the morning.

Nice one guys,

Dear Antony,

Many thanks for the quick answer. I can now go ahead a buy.

M.

Tony,

Thank you for your swift response. I will certainly be bringing my phone to you next Tuesday.

Thanks again.

Dear Sir,

Many thanks for your quick reply.

I have now made payment and am sending the Mobile to you tonight.

Best Regards

D. Long

FAO Antony

Thanks for impressively prompt reply.

The deals that you offer are very attractive.

M.S.

Thank you for the efficient delivery of my recent order.

Regards

S. M.

Hi Tony & Elka

Just a quick note to say thank you for your excellent professional manner in
you dealt with my query in unlocking my mobile.

I will recommend your services without a doubt.

Regards,
C. E.

Eventually i unlocked my Nokia.

Thank you so much ,

Dear Sir,

I am looking to purchase a Samsung S300 and really just wanted to know if you could give me any idea as to when you are likely to have them in stock.

Everywhere else I have looked is already stocking them, therefore I thought it was possible that you were expecting them in the v. near future, ie. this week! Have been searching the net for a while but your store seems to have some of the most competitive deals, so if it is just a matter of a few days, say, then it would be worth holding out for!

I would really appreciate your feedback on this.

Many thanks in advance,

With kind regards,

Dear Tony

Thanks for drawing my attention to the double order. I hadn't realized that the previous order had gone through.
I am most impressed by the speed and efficiency of
your organisation.
Thanks again
J. W.

Thank you for your outstanding service. And with a sense of humour to.
Very refreshing to find a company on line that gives a personal touch.
I have already emailed my friends your site details, for there use.

Dear Sue,

Thanks very much for your assistance.

J. T.

Hello,

Thank you for your swift response, I look forward to receiving my order.

Best Regards A.

Many thanks for your reply. I now have the phone. No card was left by the royal mail.

again thanks, i will be recommending your site to others.

kind regards

D. E.

Thank you very much, i appreciate that cheers again, D.

To Antony,
Thank you very much for your help in my purchase of my phone. It came this
morning, 12th March. It works fine and is charging ok. Thank you very much
for the service you provided.

M. P.

Hi there,

First of all let me compliment you on a fantastic site, I've looked at a few different mobile sites and yours is head and shoulders about the rest! Got your address through Google so hats off to them as well for pointing me in your direction.

D.B.

Tony,

I have received the phones this morning. The packing was first class, very impressed.

D.M.

Tony, you're BT comments made me smile. Thanks. I appreciate it.

Have a great day.

W.

Hi Antony

     Thanks for your instructions - very helpful.

     All done. Only took 10 - 15 mins.

     Cheers

     D.

Many thanks for all your help.
C.

Many thanks, just to let you know the phone arrived today.

Thanks again for your great service.
P. B.

I have had the privilege to come to your shop when on a very short visit to London in Bounds Green.

Thanks and regards,

From a satisfied customer

Order has arrived safely and the phone is working well.
Thanks for the excellent service.

P.

We are glad to hear your feedback on our products, service and prices, do email us and let us know

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